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You must have noticed that whenever more than one person is talking on the same topic at the same time, then there is no special effect of communication there, at that time no one can understand the matter well. That is why it is said that whenever there is talk going on some serious matter, then at one time a person should be a speaker and the rest all listeners.
Now I am Going to Tell You About the Importance of Effective Communication.
So what exactly is communication? For many people, it means conveying a message either by speaking or writing. However, communication is not complete till the message conveyed is received by the receiver (for whom it is intended) in a way it was intended. So the involvement of the listener is equally important in the process of communication.
The other important aspect of communication is that it can be both verbal and non-verbal. Let’s take a look at what we need to bear in mind for effective/ good communication, from the point of view of the speaker, as well as from that of the listener.
In this context, I am referring to a speaker, a writer, or anyone who is conveying a message. Speaking or writing is one of the toughest things to do.
The ideas, images, thoughts, emotions, or information needs to take the form of a language, a sentence, and a few words. This is a very subtle process and usually, we do not pay much attention to this. For most of us articulating our thoughts is a huge challenge because words do not always match our thoughts. This sometimes leads to misunderstandings. So how do we overcome this? What can we do to improve our speaking skills?
Stop and listen!!! Yes, you heard it right. Speaking is a skill that can be improved by hearing what others have to say, This requires a lot of patience and focus, however, it’s a skill that can be developed. Think before you say something, but first listen to the other side before thinking. If you are not sure that you understood what was said, ask them to repeat politely. Eg: Sorry, I didn't quite follow what you said, or Correct me if I am wrong.. but is this what you said (Use paraphrasing).
Make sure you understand the intent of what is being said. Having a wide vocabulary always comes handy. Try and improve vocabulary by reading and using new words in your communication. Use body language correctly. Unspoken words/ expressions are as important as the spoken word in a conversation. Make sure you are sending out the right message through your gestures. Imagine someone saying I am happy with a straight face and a look of scorn on their face. What would you make of it?
Body language speaks volumes of what is going in the speaker’s mind that is not said in words. Intonation/pitch carry concealed messages, which we often do not intend to give or realize we are giving. It is not what you say, but how you say is a familiar statement. Recent research by the University of Southern California has confirmed that different voice tones have an impact on our relationships.
The tone we use can affect our relationship positively or negatively. As an experiment, try and focus on the tone of your voice when you are speaking, and also the tone of someone close to you when they are speaking; see how the tone acts on your emotions. Try and use positive language as much as possible. Language is a very powerful tool and if used correctly can inspire, motivate, give solace, give strength and comfort, and can work magic on a relationship.
The use of positive language can improve communication and reduce conflict. Next time when someone asks you how you are, try saying I am well/I am good/ I am fantastic, versus not too bad Try and avoid negative words as much as possible. You can soften the blow of bad news by using positive language. Eg: This statement is wrong can be rephrased as please recheck the statement. Say, I don’t think it is a good idea, instead, it is a bad idea.
People react better to positive-sounding words. The use of modifiers can reduce the impact and thereby the reaction of the listener. Instead of saying there is a problem you may add a modifier slight/ small to reduce the impact. Instead of giving a suggestion, use negative questioning to get alternatives from the listener. Eg: we should do this is a suggestion; instead, try Couldn’t we do this?
The listener or the audience is the other end of the spectrum of communication. Listening is the ability to receive and interpret the information/ message. While hearing is a physical ability, listening is a skill. We often mistake listening to be a passive activity, however, on the contrary listening requires the active participation of the listener. So how would the speaker know that you are listening? Here are some suggestions.
Face the speaker and maintain eye contact so the speaker can see you. This is not relevant where the speaker is not in front of you or when the conversation is over the phone. However, if you are in a face-to-face conversation, ensure that your body language can give cues to the speaker. Keep your facial expressions relevant to the conversation. Show that you are paying attention by nodding your head appropriately. Keep distractions away. Avoid important conversations while watching TV, at the dining table, or while reading your messages on the phone, etc.
Wait till the speaker finishes their sentence to ask any questions or express your opinion. Many a time, in close relationships we assume what the other person is going to say; we form opinions from previous experiences. This stops us from listening as we are already preparing for a reply without paying attention to what the speaker is saying. Have patience; do not allow past experiences crowd your judgment. Let every conversation be a fresh one. This will enhance your relationships.
Listen to the intent, watch for subtleties of body language; perhaps what the speaker was not able to express in words were told by way of expressions. We often hear people say it doesn't mean that. Try not to hold on to words, intentions matter more than words.
Be present; avoid distractions. Paraphrase to make sure you understood what the speaker intended to convey. Depending on the situation and conversation, you may need to be a critical, evaluative, appreciative, sympathetic or empathetic listener. Clear and continuous communication is a foundation pillar for healthy relationships. The good news is that effective communication is a skill that can be learned and practised.
Some ways to be a Better Speaker and Listener:
Communication matters a lot in your life, many people believe that communication is better than mere human speaking, it is not so, we need to listen as much as it is necessary. Some people are very smooth in speaking, but when it comes time to listen, they keep on speaking in the middle, it is not the identity of a good listener. Now I am going to tell you some ways to be a Better Speaker and Listener.
When It’s Your Turn to Speak:
When It’s Your turn to Listen:
Conclusion: Lastly, I am Going to tell you that If You want to improve your Effective Communication tips of Speaker and Listener then You have to Concentrate on this. I hope You will like my Article and If You want to know more about Psychology then You can Visit My Fit Brain.
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17 Jul 2021
Psychologists study the human mind with their excellence and understand the causes of specific changes in behavior in hu...Continue reading