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We at My Fit Brain give priority to your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you use our mental health platform that offers counseling and therapy services.
To serve you better, we can collect different kinds of information you enter at various stages. This may include, but not be limited to personal data such as name, email address, and phone number. We shall also collect payment information - including credit card details and billing information with which we may process payments. Additionally, we gather usage data for providing our services.
We use the information we collect for several purposes. It is primarily to deliver counseling and therapy services and manage your account. We also use it to communicate with you by sending updates, newsletters, and other information about our services. Understanding how you use our platform helps us to improve and enhance your experience. Furthermore, we use your information to comply with legal obligations and to protect our rights and interests.
While we retain consumers' data privately, there are select situations wherein sharing information becomes necessary. We do not sell private details to outside companies, yet sometimes, we must collaborate with third-party associates who perform services on our behalf. If required by law or in response to legal processes, we may also disclose your information. Additionally, we may share your information with your explicit consent for any other purpose.
You have certain rights regarding your personal information. You can request a copy of the personal information we hold about you, request correction of any inaccurate or incomplete information, request deletion of your personal information subject to certain conditions, request the restriction of processing your personal information, object to processing your personal information for certain purposes, and request to transfer your personal information to another organization
We keep your personal information no longer than necessary to complete the objectives for which it was accumulated, namely to furnish our counseling and therapy services, adhere to legal responsibilities, resolve debates, and apply for contracts. We will securely delete your personal data once it is not required anymore. The actual retention period can vary depending on the type of information and how it was collected.
We use cookies and similar technologies to make your experience better on our platform. Cookies are small files stored on your device when you visit our website. They help us understand how you use our platform, remember your preferences, and improve your overall experience. We also use cookies for security, analytics, and advertising purposes. You can manage cookies through your browser settings. Keep in mind that disabling cookies may affect some features of our platform.
My Fit Brain may transfer your personal information to, and process it in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy. This includes implementing data transfer agreements and ensuring that third parties we engage with adhere to our data protection standards. By using our services, you consent to the transfer of your personal information to other countries as described in this section.
We may need to update this Privacy Policy sometimes to reflect changes in how we handle your information or for legal reasons. When we make these updates, we will post the revised policy on our website and update the "Last Updated" date at the top. We recommend checking this page periodically to stay informed about how your information is protected. If you continue to use our services after we update the Privacy Policy, it means you agree to the change.
If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us. You can reach us via email at help@myfitbrain.in. We're here to help and will do our best to address any inquiries or feedback you may have regarding your privacy and our services.
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